Troubleshooting
However, if your computer is old, your browser has certain features disabled, or you have a firewall on your internet connection, these could prevent the puzzle working correctly.
Compatibility with your computer
Jigzone.com is compatible with all modern computers.
Get the newest version of Java
You can get the newest Java plug-in by visiting:
Microsoft Vista
The Microsoft Vista Aero Glass interface requires the Java Runtime version 6.
If for some reason this was not pre-installed on your computer, you can
Get it here.
Firewalls and Ad-blockers
Some Firewall programs can be configured to block certain types of interactive content like Java Applets. If you have a firewall installed on your computer, ensure that the settings do not block Java Applets.
Your Computer's browser settings
If the jigsaw puzzle does not appear for you, this might be because Java has been switched off. Java is the component of your browser which allows interactive graphical elements to appear in a web page.
JigZone.com depends on Java to display the jigsaw puzzle.
It worked before, but not today
This is probably due to a resource shortage on your computer or some out-of-date pages being cached.
Clear your browser's cache then restart your computer.
Try a different browser
Some browsers are more reliable than others, try Firefox or Opera.
It still doesn't work
We have done everything we know to make the puzzle compatible with most types of computers.
If it does not work on your computer, this is certainly due to the particular settings of your Computer, Browser, Firewall, or Network.
Due to the variety and complexity of computer setups, it is not possible for us to give and specific advice beyond what we have suggested above.